How Felt And Fork Uses Cookies

Cookie Policy Overview

Felt And Fork uses cookies to offer an optimal user experience and to help safeguard your privacy while you explore our restaurant, menus, and invitation-only poker evenings online. This Cookie Policy outlines what cookies are, which types we use, and how they contribute to secure reservations and smooth navigation across our website.

We focus on essential and privacy-conscious technologies only. Cookies are never used to create intrusive profiles or to deliver third-party advertising; instead, they exist to support the elegant, seamless digital extension of your in-venue experience.

What Are Cookies?

Cookies are small text files that a website places on your computer, tablet, or mobile device when you visit. They are widely used to make websites function properly, improve efficiency, and provide information to site owners.

On our website, cookies may remember basic preferences, support reservation forms, or keep your session secure as you move between pages. The information stored in cookies does not typically identify you directly, but it can help the site operate in a more tailored and reliable way.

Types of Cookies We Use

We use a restrained, privacy-first set of cookies. Specifically, Felt And Fork relies only on necessary and strictly functional cookies that are required for core website features and performance.

These cookies include those that enable secure page loading, reservation and enquiry forms, content navigation, and basic performance monitoring to ensure the site runs smoothly for all guests.

How We Use Cookies

Cookies on our website are employed solely to enhance usability, support booking processes, and maintain secure access to certain content. Typical uses include:

• Allowing pages to load consistently and correctly across different devices and browsers.
• Keeping essential information in place while you complete reservation or enquiry forms, reducing the risk of errors.
• Maintaining secure sessions so that data submitted through our forms is handled appropriately.
• Supporting basic performance and reliability checks so that the site remains responsive, even during busy periods.

We do not use cookies for behavioural advertising or for building detailed personal profiles.

Third-Party Cookies

Our website does not use third-party advertising cookies or embedded social media tracking pixels. We do, however, work with carefully selected reservation and analytics providers to support our booking processes and to understand how visitors interact with our content.

Where these services place cookies, they are designed to be anonymous and privacy-focused. They are used only to monitor aggregated performance and availability, to help us ensure that reservation forms, contact options, and informational pages remain reliable and easy to use.

Managing Your Cookie Preferences

You can control, restrict, or delete cookies through the settings in your web browser. Options are typically available under sections such as “Privacy”, “Security”, or “Site Settings”. From there, you can:

• View which cookies are stored on your device.
• Delete individual cookies or clear all cookies for specific sites.
• Block or limit cookies for chosen websites.

Please note that disabling or blocking essential cookies may affect how our website functions. In particular, reservation forms, secure sessions, and certain navigation features may not operate as intended if cookies are heavily restricted.

If you require assistance with a reservation and prefer not to use cookies, you are welcome to reach out via our Contact Us page for alternative arrangements.

Essential Cookies Explained

Essential cookies are fundamental to the operation of our website. They enable basic functions that you would reasonably expect from a premium restaurant and reservations site, such as:

• Page navigation and access to secure areas, including reservation or enquiry flows.
• Protection against fraudulent or malicious activity, helping to keep your interactions safe.
• Temporary storage of form progress so that content you enter is not lost if you move between steps.

Without these cookies, our site cannot provide the reliable, secure experience required to manage reservation-only dining and exclusive poker evenings.

Cookie Duration and Retention

We keep cookie lifetimes as short as is practical. Many of our essential cookies are session-based, meaning they are stored temporarily in your browser and removed automatically when you close your browser window or tab.

Where slightly longer durations are required, they are limited to what is necessary to maintain stability and performance, for example to remember basic technical preferences or to prevent repeated security checks. We do not retain cookies longer than needed for their stated purpose.

Cookies for Analytics

To understand how guests discover and use our website, we may use privacy-friendly analytics tools that rely on cookies or similar technologies. Any analytics cookies we use operate in aggregated, anonymous ways.

These cookies help us answer high-level questions such as which pages are viewed most often, which devices visitors use, and whether our reservation pathways are clear. We use this insight to refine content, enhance usability, and ensure that the online experience reflects the same standard of hospitality offered in our New Zealand venue.

Data Security and Privacy

Any personal data associated with cookies is handled in accordance with our broader Privacy Policy and applicable New Zealand privacy requirements. We use appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

We do not sell your data, and we do not use cookies to track you across unrelated websites. For a full explanation of how we collect, use, and safeguard personal information, please review our Privacy Policy.

Updates to This Policy

From time to time, we may update this Cookie Policy to reflect changes in regulations, technology, or the way we operate our website. Any significant updates will be published on this page with an updated revision date where appropriate.

We encourage you to review this Cookie Policy periodically so that you remain informed about how we use cookies to support your online experience with Felt And Fork.

Contact Us

If you have any questions, concerns, or requests relating to our use of cookies, please contact us and we will be pleased to assist.

You can reach our team by visiting the Contact Us page, where you will find our enquiry form and the most appropriate ways to get in touch about reservations, private dining, corporate functions, or privacy matters.